Why On-The-Job Training Has Become More Difficult

Many teams still feel challenged by the shortages of the last several years. Finding and retaining staff has become a topic of many presentations over the last few conference rounds…. Read More

A Case for Adding Customer Service Training to Your List of ASC Staff Resources

Everyone who frequents Chick-fil-A can tell a noticeable difference in how they are treated when compared to other fast-food establishments. Disney has an Institute dedicated to teaching their employees how… Read More

Fostering a Proactive, Healthy Environment

The 3 Tenets that Serve as the Foundation for a Healthy Work Environment First- what is the difference between the terms Proactive and Reactive environments? I can’t say it enough… Read More

Why Is it Recommended to Utilize a Consultant When Opening a Surgical Center or Suite?

…And Why is Having a Management Company Advantageous for the First Year of Service? Opening a surgery center is a complex process. If you’re planning to open an Ambulatory Surgery… Read More

How Can We Help Keep You in Compliance?

Ambulatory Surgery Centers (ASC) and Surgical Suites (SS) need to remain up to date with regulations and standards. Remaining in constant compliance is not only vital for ensuring safe patient… Read More