Why On-The-Job Training Has Become More Difficult

Many teams still feel challenged by the shortages of the last several years. Finding and retaining staff has become a topic of many presentations over the last few conference rounds…. Read More

A Case for Adding Customer Service Training to Your List of ASC Staff Resources

Everyone who frequents Chick-fil-A can tell a noticeable difference in how they are treated when compared to other fast-food establishments. Disney has an Institute dedicated to teaching their employees how… Read More

Provider Wellness

The ambulatory surgery center (ASC) industry was hugely challenged because of the pandemic. Elective procedures shuttered our cases and caused experienced professionals to retire or leave the healthcare industry altogether…. Read More

Case Study for Implementing Teamwork and Communication Training in the ASC

Through my studies in leadership, I focused some time on researching the value of communication and teamwork training. I completed my DNP project on teamwork and communication and its effect… Read More

ASCA 2023, Louisville Kentucky

Tina DiMarino, DNP delivered a presentation on the QAPI program and Performing a Focus Study to the New Administrators Group. She also moderated several other presentations. Additionally, Custom Surgical Consultants… Read More